Over the weekend I was doing some research on content strategy for Facebook and how to leverage on the platform to promote your firm’s brand presence.
There are different opinions about this, but I think it is safe to say that you’ll be well on your way to a solid, sensible plan for promoting your plan on Facebook if you can do the following:
- Decide on who your ideal reader is and tailor your content for that reader.
- Every single piece of content you share should support your brand image.
- Focus on the right thing: the quality of Likes is more important than their quantity.
- Try to have less than 2 posts per day on average.
- Realise the importance of planning and give the plan sufficient time to prove itself (or not)
If you can accurately identify your target/ideal audience, you are more likely to focus on the content that appeals to your readers. For example, if I aim to target working professional women who are also the main caregivers of their aged parents, I would focus on content that they would find meaningful and relevant – health tips for the elderly, skills to prevent caregiver burnout, medical resources on geriatric conditions, etc.
What I would not do is to flood my Facebook with posts about travel and spas and jetsetting lifestyles – unless I was able to tie it back to my audience and tell them, Look, going on a short break could recharge you and give you that breathing space you need, so that you are more present to your family when you come back. It’s not wrong to want to showcase all your content – but do it sensibly.
#2: Support your brand message at all times
Ask yourself: What is your brand trying to say? What does it want to be known for? If your brand has no identity, what is likely to happen is that the content on the brand’s Facebook page will be an incoherent mish-mash. That is not a good thing, because your audience will abandon you sooner or later – you’re not adding any value to their lives.
To put it another way, why would you stick around with someone who throws you a travel piece on day, an education supplement the next, a video on CSR the day after, and a feature on a cafe after that? If a human being did this to you, you’d probably run away – unless you know that person very well and can see all these things as parts of his/her personality. However, if you are a relative unknown, you should spend your efforts on building a recognizable brand for yourself, instead of trying to imitate James McAvoy in ‘Split’.
Support your brand with most – if not all – of your Facebook posts. If you are reaching out to the advertising heads of the leading companies in your industry, ask: what kind of content would they like to see? What kind of content will showcase you in the best possible light to these people? What would add value to their Facebook feed?
#3. Quality over quantity
To put it simply, it is far more effective to have only 10 followers – all of whom represent your target audience – who actively click on and share your content, than 1,000 followers who ‘Hide’ your content or scroll right past it on Facebook without giving it a second look. Your energies should be geared towards cultivating that coveted group of KOLs and influencers in your industry, rather than random strangers who will ‘Like’ a page for the sake of ‘liking’ something.
#4. Experiment with having less posts a day
In a fascinating article on Forbes, the writer posits that the ‘2 posts a day’ rule on Facebook doesn’t quite apply to pages with less than 10k followers:
According to a study from Hubspot.com, if you have smaller following, posting twice a day will actually result in about 50% fewer clicks per post.
This means that, your total number of clicks will still be higher than if you were posting only a few times a week, but your engagement per post will be reduced.
Conversely, if you post a mere 1-5 times a month, your clicks per post will almost double. This is one of the fastest ways to get more traffic to your site, set set a goal and get posting.
What this possibly means is that, while you are figuring out your audience, you could also take the opportunity to post less and see if this strategy works for you. Remember, it’s not about total clicks, it is about engagement per post.
#5. Recognize the crucial role of planning
A plan is not optional. A plan to improve your Facebook strategy will not simply fall into place by magic – you need to think it through and work it out.
There are a myriad ways to plan, but not planning isn’t an option. If you need to buy time to create a better strategy, by all means do that. But set a timeline, set some goals, and work towards them. The human tendency to inertia means that if you don’t set goals, you’ll just drift along aimlessly and stay in the exact position you are in – with a Facebook page that is simply eating up resources but not giving your organisation any ROI, brand recognition or disseminating your content to the right audiences.
A failure to plan is a plan to fail. This is cliche, but it is so true when it comes to creating a FB strategy.